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Cookie policies

Use of cookies on Endesa websites

On our websites, we use our own cookies and those of collaborating business to improve the User's experience and offer the best service possible.
 
By using our websites, you accept the use of cookies in accordance with the terms set out in our Cookies Policy. This policy may be updated and, for this reason, we ask you to regularly check it.
 
IMPORTANT NOTICE: Cookies that are categorised as "being our own" are essential for browsing our websites normally.
 

Definition of cookies

Small information files that the Internet server send to the device with which the person connects to our websites and which is archived. They are only associated with your search engine and do not provide personal information. Cookies do not harm your device and very useful as they help us to identify and rectify errors.
 
For more information about how they work, visit http://www.allaboutcookies.org/ and www.youronlinechoices.eu.
 

The use of cookies at Endesa

At Endesa, we use cookies in our portals to:
 
  • Ensure that the web pages are working correctly;
  • Save your preferences, such as the language selected or the size of the font;
  • Know about your browsing experience;
  • Compile anonymous statistical information, such as pages visited, how much time you spend on these pages.
 

Cookies used by our websites

Own cookies

Type of cookie Collection information What it is used for
Session. Session and registration. They are temporary and disappear when the session ends. They help us to analyse traffic patterns on the web, which allow us to tailor the services on our Online Desktop.
Techniques and functions. User identification by session and the necessary parameters to be able to browse the site. They are strictly necessary to move around Endesa Online and to use the different options and services.
 

Third party cookies

Type of cookie Information collection What is it used for
Analysis
Google Analysis
Type of device, browser used, source of access to the web, browser activity and search terms used. They serve to analyse the browsing habits of the users with the aim of optimizing the functions and technical and operative maintenance of the site and guarantee the best service possible.
 
 

Use of cookies in the search engine

The most popular search engines offer configuration options and security functions that allow you to avoid installing cookies and/or other information collection browsing systems on the device. It's possible to configure the search engine so that your can disallow cookies, but this could block certain functions, or limit your access to some content on our website.

You can refer to the stages to stop the installation of cookies in the "Help" page sections on each browser:
 
 
 
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