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Where we are

Where we are

Here at Endesa, we provide you with all the personal and specialist assistance that our customers need. A large team of professionals offers you efficient solutions for all your energy needs.
Customer Service 
Every day of the year, between 8 am and 11 pm, you are able to request information or carry out the tasks you need. It's as easy and efficient as that.
  • Electric supply service offer requests

  • Information about product offers

  • Follow-ups after problems

  • Update details


Customer Service: 800 101 033

Sign up contract request: 800 101 030

Loja do Cidadão – Laranjeiras

Lisboa [Lisbon] Rua Abranches Ferrão, n.º 10, 1600-001 LISBOA

Customer Services: Monday to Friday, 8:30 to 19:30, Saturdays 9:30 to 15:00

Loja do Cidadão – Porto

Av. Fernão Magalhães, n.º 1862, Piso 1.º, 4350-148 PORTO

Hours of Customer Service: Monday to Friday, 8:30 to 19:30 ; Saturdays 9:30 to 15:00