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Customer support

Customer support

Customer support

Endesa's Online Desktop offers you the chance, at any time and in any place, to make appointments, make claims and suggestions that you feel necessary.

When you lodge a complaint, you will be sent a unique complaint code that will be useful to us if you need to contact us to find out the state or outcome of the complaint.

Online office benefits

  • Add several contracts
  • Check your invoices
  • Inform about your meter readings
  • Make requests:
    • Claims
    • Information
    • Change bill address, contract holder, contract holder data, IBAN and hired power
    • Ask for direct debit, digital invoice, contract copy, among many others.