Technical aspects of the liberalization

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Technical aspects of the liberalization

Will a change in supplier result in any changes to the amount of power agreed?

No. The technical characteristics of the appliance will not be altered by the change in supplier.

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Will I have to make any change to my electric appliance to be able to join the free market?

No. You will not have to make any changes to your electric appliance to be able to enter into a contract with Endesa in the free market.
 
The meter belongs to the distributor, not the service provider, and so the distributor shall retain it. You will only have to replace the meter if there have been changes to the consumption profile (by opting, for example, for a duel-tariff, etc.).

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How are the meters checked?

The Distributor business will continue to be responsible for ensuring the quality and accuracy measurement. Measuring equipment must be standardised in accordance with official procedures. The meters are checked every five years through a sampling process. However, the customer is entitled to check the measurement of his own account, as well as check the state of the meters.

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Who provides me with the measuring equipment?

The measuring equipment will continue to belong to the Distributor company, who shall be responsible for reading the said meters, except in instances where the customer has purchases them, in which they be the customer's property. If the customer so requests, the Distributor is required to provide the equipment at regulated prices.

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When will they come to check my meter?

No change to the method in which the readings are done, or the checking of meters takes place, and as such they shall continue to be carried out by the Distributor, on a regular basis.
 
Meter readings will continue to be taken by the distributor. However, should you ever wish to do so, you can contact your Distributor directly on 800 507 507, to inform it of your current meter reading.
 
As a result of these readings and, therefore, this consumption, we will issue you with monthly bills based on the contracted tariff.

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How are the meters checked?

The Distributor business will continue to be responsible for ensuring the quality and accuracy measurement. Measuring equipment must be standardised in accordance with official procedures. The meters are checked every five years through a sampling process. However, the customer is entitled to check the measurement of his own account, as well as check the state of the meters.

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